Shipping Policy

For Prepaid Orders 🏷️:

We take pride in ensuring swift delivery of your orders. Here's what you can expect:

  • 🚀 Dispatch Time: Orders placed with us are swiftly processed within 12 to 24 hours.
  • 📦 Delivery Time: Typically, your order reaches you within 5 to 9 days across India. While we maintain a 99% success rate, occasional delays may occur due to unforeseen circumstances, extending the delivery period up to 2-4 days.
  • 🚚 Shipping Charges: Enjoy 99% free shipping across India, excluding Cash on Delivery (COD) orders and select regions. Please note that shipping costs and delivery times may vary based on your location and order size.
  • 🔍 Tracking Details: Once dispatched, we provide you with a tracking link and number via SMS and email, enabling you to monitor your parcel's journey with ease.
  • 💼 Limit Charges: Any imposed limit charges are the customer's responsibility, ensuring transparency and fairness in our transactions.

For Cash on Delivery (COD) 💵:

We understand the preference for paying upon delivery. Here's how our COD service operates:

  • 💳 Payment Convenience: Pay cash or online directly to the courier company upon receipt of your order.
  • 🔒 Verification Process: Prioritizing security, all COD orders undergo a thorough verification process via phone call, WhatsApp message, or email confirmation.
  • 📊 Order Value Range: COD is available for orders between Rs. 1000 to Rs. 5000.
  • 🌍 Delivery Area Limitations: While we strive to serve all areas, some pin codes may not be eligible for COD. In such cases, our customer support team will assist you in exploring alternative options.
  • 💸 Security Charges: A minimal COD charge of Rs. 27 per item ensures secure transactions.
  • 📱 Mobile Accessibility: To facilitate order verification, we may contact you via phone. Failure to reach you may result in order cancellation to uphold security measures.
  • 🚫 Responsible Use: We maintain a strict "zero-tolerance policy" against inappropriate COD refusal or misuse.
  • ⚖️ Right to Refuse Service: As per our Terms of Service, we reserve the right to refuse service or cancel orders at our discretion.

Important Reminder 📌:

Prior to finalizing your COD purchase, kindly review all order details diligently.

Should you have any queries or require assistance, our dedicated customer support team is readily available via:

At KmuKart.Com, we are committed to providing a secure and seamless shopping experience for all our valued customers.

Thank you for choosing KmuKart.Com.