Custom Order Policy: Terms and Conditions

🎨 Why We Offer "Customer's Choice Fabric Orders"

The world of textiles is vast, with countless patterns, styles, and fabric types available. It's simply impossible for us to carry every option in our online store. To cater to your individual needs, we allow you to submit requests for specific fabrics that suit your taste.

📋 How it Works

1. Find Your Perfect Fabric: Browse online or elsewhere and find a fabric you love. Take a clear picture of it and send it to us. 📸

2. Tell Us What You Want: Let us know what style of garment you'd like the fabric made into (shirt, kurta, suit, etc.). 👔

3. We Find Similar Fabrics: Our team will search our extensive network of warehouses and outlets to find fabrics that closely resemble your request. This typically takes within 24 hours. 🕒

4. Review and Order: We'll send you detailed information about the fabrics we find, including pictures, brand details, and fabric descriptions (via WhatsApp Support). You can expect these fabrics to be 99% similar to your original request, with a 1% chance of an exact match. 🔍

5. Order Confirmation & Payment: If you're happy with the options, we'll provide a secure payment link or UPI QR code for your convenience [Will Appear As KMUKART]. Once payment is confirmed, we'll dispatch your order within 24 hours. 💳

6. Sit Back & Relax: You'll receive instant payment confirmation via SMS and email. We'll also send dispatch details with a Courier Tracking ID through email and WhatsApp. 📦

7. Free Shipping: Enjoy free shipping across India! Expect your order to arrive within 3-9 business days after dispatch. 🚚

Note: Only prepaid orders are covered under this policy.

📌 Important Notes:

Due to the personalized nature of the "Customer's Choice Fabric Order Request," returns are not accepted unless there's a valid reason with supporting evidence.

📝 To initiate your request, please provide the following information:

  • Customer Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Delivery Address

Picture of your desired fabric
(Send via Email, WhatsApp, and Order form)

📞 Contact Us:

We're here to help. Feel free to reach out with any questions:

Email: support@kmukart.com
WhatsApp: +917733033032

Thank you for choosing KmuKart.Com!